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Reduce Total Cost of Ownership

  • You looking to reduce the costs associated with your desktop environment or printer fleet?
  • Are you looking for a solution to the consistently increasing labor costs for end user support?
  • Are you living with headcount constraints for desk side services and equipment moves?

If you answered yes to any of these questions, look no further than PrismPointe Technologies.  PrismPointe delivers on-site, desk side or remote services for the largest costs associated with managing your desktop or printer environment.

Support Costs Client Server Computing

Support costs account for 66% of the ongoing costs needed to help and maintain your end users with their desktop or printer fleet.  PrismPointe addresses the following costs:

  • Level 1 and Level 2 help desk problem resolution
  • Desk side individual assistance, training and orientation
  • Managed print services to minimize cost and increase utilization
  • OEM post warranty support to optimize the equipment refresh to a multi-year cycle
  • OEM warranty uplift and customization to meet your specific needs

IMAC Costs Client Server Computing

IMAC costs account for 12% of the ongoing costs and are needed to Install, Move, Add or Change your desktop or printer fleet as your end users needs change.  PrismPointe addresses the following costs:

  • Staging equipment to install or load specific software or hardware
  • Install equipment in your environment and onto your network as needed
  • Move equipment securely, within your environment while minimizing disruption
  • Add equipment to your environment using a managed refresh or with direct installation
  • Change equipment securely through de-commissioning or re-commissioning

Compliance Costs Client Server Computing

Compliance and Security costs account for 11% of the costs to securely decommissioning a desktop device or printer. PrismPointe addresses the following costs:

  • Recapturing and reusing software license keys for further deployments
  • Decommissioning and reusing current equipment for use elsewhere within your organization
  • Erasing disk drives, multi-function devices and any storage asset to DOD military specifications
  • Removing the equipment from your facilities
  • Recycling the equipment in the fashion required by local, state and federal laws